About HotelCard

HotelCard is the market leader in Switzerland for discounted hotel offers. Nowhere else can clients find such a wide selection of hotel discounts and special offers on a permanent basis. And unlike other providers, HotelCard takes zero provision or fee from hotels and therefore supports hundreds of small and family owned hotel businesses to improve their occupancy. Unique and simple, a win-win not just for the local hoteliers, but for our clients.

Our team of travel and hotel specialists serves the interests of our members and partner hotels alike. We work tirelessly to provide our members with the best possible hotels and rates in Switzerland as well as neighbouring countries and to bring more guests to our partner hotels all year round.

What we stand for

Local travel and Sustainability


Why travel to far-off destinations when we have fantastic places on our doorstep? HotelCard stands for sustainable regional travel and consciously supports local independent hotels.

Fascinating places and experiences


Whether untouched mountain valleys, charming old towns, culinary pleasures, or true hospitality, HotelCard promotes travel diversity, taking its members to places which would otherwise remain undiscovered.

More Travel for less money


HotelCard does not charge any commission or fees from hotels as income is generated via member subscription fees. This is the reason why hotels are prepared to grant our members exclusive rates. Our model is unique, transparent and honest.

The idea behind HotelCard

The HotelCard idea was born in 2009, quite literally at the kitchen table, when young Swiss entrepreneur Ivan Schmid was thinking of ways to improve the occupancy rate of his father-in-law’s hotel in the Engadin valley. The result was the “half-fare travel pass for hotels”, based on the idea of the popular half-fare pass for public transport. Quickly many hotels signed up as partner hotels and the number of members increased rapidly over the coming years.

10 years after its launch HotelCard received a new management at the end of 2019 / early 2020 with TWINT founder Thierry Kneissler appointed as new Chairman. Investments were made in improving the technology platform and the business model was consistently adapted to the changing needs of hotels and members. The effort paid off, as HotelCard is now more popular than ever with members and hotels and is also enjoying increasing popularity in nearby countries.

Claudio Grisch CEO Hotelcard AG

CEO Claudio Grisch,
with HotelCard since August 2019

Thierry Kneissler Chairman Hotelcard AG

Chairman of the Board (and TWINT founder) Thierry Kneissler, with HotelCard since March 2020


For customers


You can manage your personal data as well as your HotelCard membership online.


Find answers to your questions in our FAQ or open a ticket for our Customer Service.


+41 (0) 848 711 717
(local Swiss tarif)

09:00 - 12:00
14:00 - 17:00

For partner hotels


Manage your hotel on our Extranet or register your hotel to join HotelCard.


Do you want more information or have questions? hotelsupport@hotelcard.com

Career opportunities at HotelCard

Here at HotelCard we love the diversity of Switzerland and its neighbouring regions. We love choucroute, costini and capuns; can’t get enough of imposing mountains and crystal clear lakes; and love wandering around medieval towns just as much as going on culinary journeys of discovery in vibrant metropolises. Are you just as full of curiosity; have the same tireless sense of adventure and are looking for a job that allows you to contribute your own ideas, experiences and wide-ranging talents? Join us and you can not only indulge your private passion for sustainable, local travel but also make it part of your work. We are looking for co-entrepreneurs who are at home in the digital world and motivated to achieve great things as part of a young team.

Apply now